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If the goods you receive are faulty, we will replace those goods if they are returned within 48hours of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

Color and Description Disclaimer

While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the nature of fabric dyes. Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used. Garments also have a tendency to reflect different shades of color under different lights. A 10% variation in shade is considered as normal.

The customers who are preferring items with beaded embroidery and sequins must be aware of the fact that these shiny embellishments have a tendency to come off. Remember, even with the best of handling and care, this problem cannot be avoided altogether. So, before ordering such item please keeps these things in mind.

We are at your service and it is our endeavor to provide you best Sarees, Salwar Kameez, Lehengas and Ethnic Men's wear which are in fashion. It is a privilege for having you as our customer!

CASE- 1: Damaged and Defective goods received :
  • A complaint has to be made within 48 hours of receiving the goods.
  • Complaint has to be made on email with subject as "Complaint" for {Order number} and {Product code}
  • A picture of the damaged part has to be sent via e-mail for assurance.
  • Our team reviews it within 1 business day and offers you a solution as any one of the following a)
  • Refunds: we donot offer refund ,you are most welcome to select another item for exchange (we offer exchange for the same value or more not refund )

  • Customers may ship the product back to us with tracking information for orders shipped. The customer is responsible for paying the non-refundable return shipping and replacement stock.
  • Return charges to be borne by Customers
  • Customer bares the cost of shipping if goods returned by customer , we send goods to customers  as replacement , >we check our products before shipping if goods are damage or faulty we inform customer to select another product .
  • Procedure = Complaint –>> Complaint Redressal within 1 business day by Team -> Mutually Acceptable agreement -> Happy Ending and a Happy Customer!

  • If you have made customization on Saree, Lehenga, Suit, Tunic or any men's wear, it cannot be returned on grounds of not liking the product. NO RETURNS accepted in this case.

PRIVACY:The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow allocated  delivery domestically, or internationally.